170 HOMECREST LIMITED WARRANTIES Product must be registered at myhomecrest.com to activate warranty. Homecrest Outdoor Living, LLC (Homecrest) is devoted to providing consumers with industry-leading comfort and quality. With 70 years of experience in manufacturing outdoor furniture, we are widely known for our comfort, quality, and style. Our suppliers, manufacturing team, and sales personnel are devoted to making your experience with our products an enjoyable one. Homecrest’s Residential Limited Warranties apply to Homecrest products used in a residential setting only. Homecrest’s Commercial Limited Warranties apply to Homecrest products used in a commercial setting only. All warranty periods are based on the original purchaser’s date of purchase and are not transferable. All warranties apply only to products shipped from the factory after January 1, 2008 (product codes ending in –08 or later). The purchaser must comply with the required warranty registration as explained. There is no warranty in existence if there is failure to register. Product warranties must be registered at myhomecrest.com within 60 days of purchase for warranty to be activated. A copy of the original sales receipt and the product code must be submitted with all warranty claims (photos may also be required). Any repair of the Product undertaken without prior written authorization from Homecrest will void this warranty. Warranty for any refinished or replaced Product shall be only for the remainder of the warranty period applicable to the original product. THESE LIMITED WARRANTIES ARE IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES AND EXPRESS THE SOLE AND EXCLUSIVE LIABILITY OF HOMECREST EXCEPT AS EXPRESSLY STATED HEREIN. THERE ARE NO OTHER WARRANTIES OR GUARANTEES, ORAL OR WRITTEN, EXPRESS OR IMPLIED, FROM ANY COURSE OF DEALING OR USAGE OF TRADE. ALL SUCH IMPLIED WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR INTENDED PURPOSE, ARE EXPRESSLY DISCLAIMED. THESE LIMITED WARRANTIES MAY NOT BE MODIFIED, EXTENDED, OR ENLARGED BY ANY REPRESENTATIVE OF HOMECREST OR INTERMEDIATE SALES ASSOCIATE OR AGENT. These warranties give you specific legal rights. You may also have other rights which may vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. WHAT OUR WARRANTIES COVER Aluminum and Steel Frames (excluding Umbrella frames) | 15 years residential and 5 years commercial | Aluminum and steel frames are covered from structural failures for 15 years of residential use and 5 years of commercial usage. If the frame fails during the 15 years residential or 5 years commercial under normal usage and it is not the result of abuse or an act of God, Homecrest will repair or replace the frame at the manufacturer’s discretion. If replacement is required and your original frame is no longer manufactured, we will replace it with a similar product. Homecrest will pay the warranty freight if within the first year in the Continental United States. Return of product will not be accepted without prior written approval. HDPE Surfaces | 15 years residential and 5 years commercial | HDPE surfaces (table tops and benches) are covered from significant warpage and structural failures for 15 years from date of purchase of residential use and 5 years of commercial usage. If the frame or HDPE surface fails, or the HDPE surface significantly warps, during the 15 years residential or 5 years commercial under normal usage and it is not the result of abuse or an act of God, Homecrest will repair or replace the frame or the HDPE component at the manufacturer’s discretion. If replacement is required and your original frame or HDPE surface is no longer manufactured, we will replace it with a similar product. Homecrest will pay the warranty freight if within the first year in the Continental United States. Return of product will not be accepted without prior written approval. Fire Table Burners | Crossfire®burner 15 years residential and 5 years commercial | Crystal Fire burner 2 years residential and 1 year commercial | Of our two styles of fire table burners, the Crossfire burners (brass 24" round and 12" x 24" rectangle) are warranted for a period of 15 years of residential use and 5 years of commercial usage. Our Crystal Fire burners (stainless steel 12" round, 24" round, and 12" x 24" rectangle) are warranted for a period of 2 years of residential use and 1 year of commercial usage. For both versions, the warranty is limited to the replacement or repair of defective components or workmanship. Homecrest will pay the warranty freight if within the first year in the Continental United States. Return of product will not be accepted without prior written approval. If replacement is required and your original product is no longer available, we will replace it with a similar product. Umbrella Canopies | 10 and 5 years residential and 7 and 2 years commercial | Umbrellas manufactured with Recacril fabric are warranted for 10 years of residential use and 7 years of commercial usage when maintained per the recommended care and maintenance instructions. All other upholstery grade fabrics will carry a warranty for 5 years of residential use and 2 years of commercial usage when maintained per the recommended care and maintenance instructions. In the event replacement is required, Homecrest will replace the canopy with the same (if available) or comparable fabric based on manufacturer’s discretion (installation labor not included). Homecrest will pay the warranty freight if within the first year in the Continental United States. Return of product will not be accepted without prior written approval. Painted Surfaces (peeling, flaking, or blistering) | 5 years residential and commercial | Painted frame surfaces are covered against peeling, flaking, or blistering for a period of 5 years for both residential and commercial usage. If the painted surface peels, flakes, or blisters and the furniture has been maintained per the recommended care and maintenance instructions, Homecrest will repair or replace the frame at the manufacturer’s discretion. If replacement is required and your original product is no longer manufactured, we will replace with a similar product. Homecrest will pay the warranty freight if within the first year in the Continental United States. Return of product will not be accepted without prior written approval. Double Layer Slings and Padded Slings | 5 years residential and 2 years commercial | The fabrics used on our double layer slings and padded slings are warranted against tearing, discoloration, or excessive fading for 5 years of residential use and 2 years of commercial usage when maintained per the recommended care and maintenance instructions. In the event a replacement is required, Homecrest will replace the double layer sling or padded sling with the same (if available) or comparable fabric based on manufacturer's discretion (installation labor not included). Homecrest will pay the warranty freight if within the first year in the Continental United States. Return of product will not be accepted without prior written approval. Double layer slings and padded slings 5 year residential and 2 year commercial warranties are valid on product purchased after March 1, 2017.
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