FREQUENTLY ASKED QUESTIONS Why a Thompson Traders’ Sink? Thompson Traders has the widest metal sink selection for the best value. Our affordable pricing, stunning designs, superior quality and incredible customer support is what makes us leaders in the copper kitchen and bath sinks industry. Why Choose Metal? Metal will transform your ordinary kitchen or bath to a unique and inviting living space. It is easy to clean and maintain. Also, metal is a highly durable material making it a smart investment for your home because it will last a lifetime. Are Thompson Traders Products Environmentally Responsible? Thompson Traders is an environmentally conscious company. Metal is a recyclable material. Please see the front of the catalog for the section on Environmental Responsibility. How is a Thompson Traders Sink Made? Your basin is a true work of art. Using techniques brought over from Europe 500 years ago, skilled artisans carefully handcraft your sink. They begin with a piece of metal, heat it in a wood fired forge and hammer it until the desired shape is reached. Can I Get Two Identical Sinks? Your metal vessel is handcrafted, and no two are identical, however they are similar enough to put side by side. LIFETIME FINISH Protected Finishes • Wash with soap, water and a soft cloth or sponge. • We recommended the following soaps: Dawn Ultra, Ultra Ivory Dish Liquid and Palmolive Original do not use lemon, lime or orange scents. • Wipe off the surface to remove standing water. • For extra protection use a high quality carnauba wax (with no polishing agent), like Flitz wax. • NEVER USE anything abrasive like: Soft Scrub, Steel Wool, Chore Girl, etc. • NEVER USE the following products: Brasso, Clorox, Drano or Similar Products. WHAT IS A LIVING FINISH OR PATINA? The beauty of copper and brass is its living finish or patina. It builds over time and works as a protective coating. The patina is a rich weathered finish with light and dark tones complementing each other and creating the unique effect of copper. Rose Gold Satin Brass Semi-Satin Brass Polished Brass Fired Copper Antique Copper Aged Copper Antique Satin Gold Nickel Semi-Satin Nickel Burnished Nickel Black Nickel Matte Black Multi-Colored Stainless Steel Polished Finishes Natural Finishes • If you wish to slow the patina process, wax your sink. Use a high quality carnauba wax (with no polishing agent), like Flitz wax. • If the patina grows too dark and you wish to restore the sinks shiny finish, use a copper polish like Wright’s Copper Cream (Follow Wright’s cleaning directions on how to use copper cream). Then re-wax your sink. • NEVER USE anything abrasive. • We recommend you use a high quality carnauba wax (with no polishing agent), like Flitz wax, to protect the coating. • NEVER USE copper polish or anything abrasive. LIVING FINISH WHAT IS A LIFETIME FINISH? These are lifetime finishes and come with a protective coating they will not patina. FINISH SPECIFIC CARE GUIDE • Acidic substance (lime, lemon, tomato juice, some tooth pastes) create shiny spots, yet over time copper heals itself and with use the color will naturally darken and blend into the original finish. • To protect and slow the patina, use a high quality carnauba wax (with no polishing agent), like Flitz wax. • NEVER USE metal/copper polish on these finishes or anything abrasive. GENERAL CARE
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