Ordering & Care | 59 (877) 251-4486 PLACING AN ORDER Email purchase orders with the correct pricing to: orders@premiercopperproducts.com, or by fax: (623) 580-7324, (email is preferred). Orders will not be accepted over the phone. In-stock items will ship out on the same or next business day. This excludes custom items and pre-drilled overflow bathtubs. New orders are processed until two hours before closing. If you have a late or rush order, please call (602) 476-7332. Rush order requests are not accepted over email and will be accommodated on a case-by-case basis. If you have NOT received email confirmation that your purchase order has shipped within 24 business hours of submission, it may have not been received. Please call 602-476-7332 to verify your order has been processed. SHOWROOMS For up-to-date price lists and inventory call 602-476-7332, or email sales@premiercopperproducts.com. WHERE TO BUY To find a showroom or retailer near you, visit premiercopperproducts.com or call 602-476-7332. CUSTOM ORDERS To create a one-of-a-kind design for your home or business, email customorders@premiercopperproducts. com to begin the custom order process. OUR PRODUCTS ARE ESPECIALLY EASY TO CARE FOR Following these steps, your product will last a lifetime. To keep clean, wash with mild soap, soft sponge, and water. Rinse sinks after each use. Apply an occasional thin coat of Premier Copper Products Bee's Wax Surface Protectant (page 56). This natural wax will help to maintain the luster of the copper and will promote better water runoff. We recommend applying this product 1-2 times a month, depending on use. This will help protect the copper surface, without creating a wax buildup, and will dry clear to bring out the true copper color. PREVENTING DISCOLORATION To prevent discoloration or damage to the finish, avoid leaving acidic substances on the copper. Rinse sinks after working with acidic substances. Do not use chemical cleaners, copper cleaner, or abrasive substances as they may remove the patina. Do not clean with vinegar. Should discoloration occur, refrain from using the wax protectant until the patina has regenerated. DISCOLORATION AND SCRATCHES Do not be discouraged, copper has an endless ability to regenerate the patina surface naturally. Avoid waxing the item for a few weeks so water and oxygen can help speed up the patina process. With regular use, copper will regain the patina finish and will once again match the surrounding area. HV-EURO38 | 38" Hammered Copper Wall Mounted Euro Range Hood
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