Omnia Cabinet Hardware

(973) 239-7272 • www. OMNIAindustries.com 35 2020 CABINET & ARCHITECTURAL HARDWARE OMNIA TERMS & CONDITIONS OF SALE (as of January 1, 2020) An Authorized OMNIA dealer may request a complete Dealer Terms & Conditions by emailing info@OMNIAindustries.com. WARRANTIES Limited Mechanical Warranty OMNIA Industries, Inc. (“OMNIA”) offers to the original owner a Limited Warranty that all OMNIA products shall be free of mechanical abnormality for the duration that the original owner inhabits the residence in which the product was originally installed. Exclusions Any OMNIA product having an abnormality due to improper installation, forced entry, failure to exercise normal maintenance or against the consequences of uses for which our products were not designed is not covered by this warranty. Additionally, if an OMNIA product or component part is used with a product that is not ours or a component part (such as an OMNIA lock or latch with non- OMNIA knobs, levers, escutcheons and roses), any warranty shall be null and void. Warranty does not cover normal wear and tear. FINISH WARRANTIES (Includes General Maintenance) Stainless Steel OMNIA warrants its stainless steel finish shall be free from abnormalities in material and workmanship from tarnishing or rusting for either five (5) years from date of purchase for interior use or one (1) year from the date of purchase on exterior doors only for the duration that the original owner inhabits the residence in which the product was originally installed. Exposure to certain chemical or environmental conditions may promote surface oxidation. Please be aware that this is not an abnormality in the stainless steel but a reaction on the surface of the finish to the chemical environment which can be removed with a stainless steel polish or an abrasive pad. Surface oxidation is not considered an abnormality in the product. Stainless Steel PVD The OMNIA PVD finishes use an advanced finishing technology (Physical Vapor Deposition) to create a finish highly resistant to the effects of weather and normal use. For OMNIA products purchased with PVD finishes, OMNIA warrants the finish shall be free from abnormalities in materials and workmanship from tarnishing, flaking or pitting for the Lifetime of the applicable product for the duration that the original owner inhabits the residence in which the product was originally installed. Although the OMNIA PVD finishes are highly resistant to the effects of weather and normal use, they do require periodic maintenance. A build-up may occur if it is not performed, which may create a haze or darker look to the finish. This is neither tarnish nor an abnormality in the PVD finish. OMNIA PVD finishes can be maintained simply by wiping with a soft cloth and glass cleaner; or as an alternative, a non-abrasive metal polish which can be purchased at any hardware store. Rubbing alcohol may also be used to clean the surface of PVD finishes. DO NOT use metal polishes that contain abrasives. Remaining Finishes OMNIA warrants its finishes (excluding unlacquered finishes, stainless steel and stainless steel PVD) shall be free from abnormalities in materials and workmanship from tarnishing, flaking or pitting for either five (5) years from date of purchase for interior use or one (1) year from the date of purchase for use on exterior doors only for the duration that the original owner inhabits the residence in which the product was originally installed. Only use damp cloth to clean surface of finish to remove dirt and grime. DO NOT use household cleaners and/or chemicals. Exclusions Any OMNIA product having an abnormality due to neglect, misuse, abuse or unreasonable or extraordinary use or lack of normal maintenance is not covered by this warranty. In addition, any OMNIA product having an abnormality due to use of paints, solvents or other chemicals is not covered by this warranty. Finishes will not be warranted for any OMNIA product installed on an exterior metal door. FOR ALL WARRANTIES, PLEASE NOTE: OMNIA is not responsible for labor charges related to installation, repair or replacement of any product under this warranty. OMNIA’s liability under this warranty shall not exceed the sale price of the product. PRICES Prices are subject to change without notice. Invoices will reflect prices in effect at time of shipment. OMNIA is not responsible for errors and/or omissions which may appear in any printed material. Orders held by OMNIA because of credit status may be repriced to pricing in effect on date of order release by OMNIA Credit Department. RETURNED GOODS AUTHORIZATION (RGAs) All requests for RGAs must be made within 60 days of original invoice date. RGA numbers are valid for 30 days from date of issuance and will not be re-issued. There is a minimum 25% restock fee, plus a freight charge, for all unused and undamaged items returned in original condition. All returns must be accompanied with a factory issued RGA#. If a factory abnormality is claimed, an RGA will be issued for inspection purposes only. Any credit due will be determined upon inspection. Reordered or replacement materials will be billed when shipped. Returns will be credited after inspection and approval. All returns must be shipped freight prepaid. COD returns will be refused. Special order or discontinued items will not be accepted for return. ORDERS & SPECIFICATIONS OMNIA has the right to not accept orders in part or whole if the quantity, finishes or prices requested are not suitable. Packing, weights, measurements and designs are subject to change without notice. DISCONTINUED ITEMS & D/O OMNIA may discontinue product or alter specifications at any time without prior notification or obligation. D/O designates a product which will continue to be available as long as inventory remains, after which the product will be discontinued. This program is intended to help our customers anticipate future needs and to avoid bidding or taking orders on parts which may not be available in sufficient quantities when needed. SAMPLE PROGRAM Cabinet Hardware Samples of cabinet pulls up to 6" and cabinet knobs up to 1¼" dia. are available free of charge with a $10 shipping fee for each item ordered. A maximum of 3 samples can be ordered. If ordering more than one sample, the additional samples must all be different part numbers. Door Hardware Single dummy samples of door knobs and levers with a list price value up to $75 are available free of charge with a $20 shipping fee for each item ordered. For single dummy samples with a list price value of $76 and over, there is a $30 shipping fee for each item ordered. For each sample ordered, you will receive a discount coupon in the amount of the shipping fee. For each $100 list purchase made through an authorized OMNIA dealer, you may apply one discount coupon. Since there is no charge for the product samples themselves, they cannot be returned to OMNIA for product credit. If you are interested in a sample of a product other than cabinet hardware or single dummies, please contact OMNIA for shipping costs.