JELD-WEN® Products1 are designed to create lasting value for your home. This warranty is effective for all JELD-WEN window and patio door Products (except United Collection products) manufactured on or after June 1, 2019 for use in the United States and Canada. Any previous warranties will continue to apply to products manufactured by JELD-WEN prior to this date. For additional information, including care and maintenance instructions, installation instructions, and previous warranties, refer to www.jeld-wen.com or www.jeld-wen.ca. What This Warranty COVERS Except as set forth in the Special Coverages section below, we warrant that if your JELD-WEN Product exhibits a defect in material or workmanship within the time periods from the date of manufacture as specified below, we will, at our option, repair, replace or refund the purchase price of the Product or component part. Skilled labor2 (where deemed necessary by us) to repair or replace any component is provided as specified below. Wood & Metal Clad Wood Composite Vinyl and Metal Clad Vinyl Aluminum Basic Product Coverage Owner-Occupied Single-Family Residence 20 years 10 years; glass is covered for 20 years as long as you own and occupy your residence 10 years Basic Product Coverage Commercial (Other than Owner-Occupied SingleFamily Residence) 20 years 10 years 10 years 2 years Skilled Labor2 Coverage 2 years 2 years 2 years 1 year Transferability - the maximum length of any coverage when you sell your residence or it becomes occupied by other than the original owner 10 years 10 years 10 years Non-transferable Special Coverages (Applies to both Owner-Occupied and Commercial) The following Special Coverages apply to special product features and options; not all options are available on all products or in all regions. Glass Options Coverage Notes Triple-Glazed Glass Units 20 years Includes the glass panes and the insulating seal. ImpactGard® Glass Units 10 years Special Glazings 5 years Includes laminated glass units other than ImpactGard, and glass options not listed in our product literature, e.g., leaded or decorative glass. Blinds/Shades Between the Glass 10 years Includes the seal, external control mechanism, and operation of the shade/blind. Stress Cracks 1 year Applies to sealed glass units installed in windows and patio doors. Laminated glass and special glazings are excluded. Coverage includes replacement glass and skilled labor2 necessary to replace the glass. Stress cracks occur when the glass develops a crack without sign of impact. Accidental Glass Breakage Same as the Basic Product Coverage above (OwnerOccupied or Commercial) Applies to Products ordered with tdouble strength or thicker glass. Not covered: damage attributable to acts of nature (e.g. fire, hurricane, etc.), civil disorder, building settling, structural failures of walls or foundations or improper installation, construction job-site mishaps, storage, or handling. Special glazings and ImpactGard glass are not covered by this glass breakage warranty. Finish Options Coverage Notes Clad Finish on Metal Clad Exteriors AAMA 2605: 30 years AAMA 2603/2604: 10 years Anodized: 5 years Coverage is for peeling, checking, cracking, or exhibiting excessive chalk, fade or color change3. Clad products installed within one mile of a salt-water source (for example, an ocean or salt lake) or other corrosive environment require additional and specific maintenance requirements. Refer to our full care and maintenance instructions. Factory Interior Finish on Wood Products 1 year Coverage is for peeling, checking, or cracking. Should the factory interior finish be proven defective within this time period, we will at our option, replace or refinish the component or product, or offer a refinish credit up to $50 per opening for windows or $100 per opening for patio doors. This coverage applies to factoryapplied finish coat options only; standard factory-applied primer is not a finish coat. Colored and Laminated Surfaces on Vinyl and Composite Products 10 years Coverage is for peeling, blistering, or flaking, and excessive color change3. This coverage does not extend to discoloration, polish, surface damage, or alteration caused by the use of natural or chemical solvents or an environmental factor causing such damage. JELD-WEN® WINDOW & PATIO DOOR LIMITED WARRANTY OUR WARRANTY TO YOU... Continued on next page 16 | J ELD -WEN .COM
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