Product Teak Steel Aluminium Sling Other Teak 10 Rustic Teak 5 Teak & Sling 10 3 Teak & Cord 10 3 Eucalyptus 10 3 Stainless Steel & Teak 10 10 Stainless Steel & Sling 10 3 Aluminium & Teak 10 10 Aluminium & Sling 10 3 Ceramic Surfaces 10 Glass 2 Parasols & Bases 2 Cushions 2 Product Covers 2 Warranty Periods (years) Product warranties do not apply to the following: 1. Use in a contract or non-residential situation. 2. Damage or chipping to glass, ceramic or HPL due to misuse or impact. 3. Damage due to use of a pressure washer. 4. Deterioration due to the application of teak oil or other wood treatments. 5. Damage that is wear and tear from reasonable private residential use, which includes dents, paint scratches, stains, tears to fabric, etc. 6. Normal deterioration and weathering from exposure to an outdoor environment, which includes small cracks (checking) in wood, colour change, surface blemishes on stainless steel, etc. All furniture requires some maintenance and we recommend that you clean it regularly using our care products to keep it looking its best. If you have a problem and the warranty period has expired then you may contact us as we will always do what we can to help you. A warranty claim must be supported by a photograph.